At Big Dot of Happiness we never have a shortage of fun and wacky happenings to keep us busy. What’s our latest adventure? Seeing how many Big Dotters we can cram into a tiny car. Of course, this wouldn’t be a true Big Dot event if we didn’t somehow make a competition out of it!… Continue reading The Coopster vs. Bugster Challenge
Tag: Big Dot Culture
Occasionally we take time out of our busy day of providing you with impeccable customer service and unique and original products to get a little wild! One of our company motto is ‘work hard, play hard’ and we do both down to a T. Sometimes we bust out the sidewalk chalk and cover the parking lot with our artistic creations, cram into a bus and take in a ballgame or play games in our break room. Whatever we’re up to here at work, we always strive to give you the best possible customer experience we can offer…and still have fun!
National Chocolate Cupcake Day Just Got a Little Sweeter
Cupcakes are a fun treat to help celebrate a birthday party, baby shower or bridal shower so honoring their place at the dessert bar with National Chocolate Cupcake Day only seems fitting. Chocolate cupcakes may be the most popular flavor of these individual-sized treats, but BigDotOfHappiness.com left no cupcake behind when designing Big Dot Original… Continue reading National Chocolate Cupcake Day Just Got a Little Sweeter
The Customer Is Our Boss
Here at Big Dot of Happiness, our customers are our boss! Every Big Dotter puts the “Customer is the Boss” philosophy at the forefront of all business practices, pledging to never miss an event and doing everything in their power to make each party planner achieve Hostess Hero status. “We listen to our customers. They… Continue reading The Customer Is Our Boss
Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Hi! My name is Jill and I am proud to be an Expert Expert at Big Dot of Happiness! We have six core company values. My favorite is Value 2: Be Passionate & Love What You Do! Each day, as I’m talking to customers, I have the unique opportunity to hear and see the passion… Continue reading Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Hi! My name is Jill and I am proud to be an Expert Expert at Big Dot of Happiness! We have six core company values. My favorite is Value 2: Be Passionate & Love What You Do! Each day, as I’m talking to customers, I have the unique opportunity to hear and see the passion… Continue reading Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Hoping to bring you some Big Dot of HAPPINESS today!
Customer Service The Big Dot Way!
Customer service can be a tricky business. After all, what was the reason you last contacted a store’s customer service department? It was probably not to gush about how much you loved everything you purchased, but rather, to let them know of something that didn’t satisfy you for one reason or another. There’s nothing wrong… Continue reading Customer Service The Big Dot Way!
The New Kid at Big Dot!
Cute new headset – check! Products and procedures to memorize – check! New view on customer service – check! While journaling my first month of employment at Big Dot of Happiness, one thing is for certain – Big Dot Expert Expert customer service is unprecedented. Everyone has called a customer service representative for something from… Continue reading The New Kid at Big Dot!
Doing It the Big Dot Way
Before I started working with the “Customer Service Expert, Experts” at Big Dot of Happiness, I thought I knew what good customer service was: attentive staff whose timely responses to concerns resulted in action like refunds or exchanges for similar products. And when contacting the refrigerator repair person or the cell phone company or even… Continue reading Doing It the Big Dot Way
Mom Talk: A New Year with New Stuff
I’ve always enjoyed January. To me, it’s a peaceful month. A nice calm change from the frantic energy of the holiday season. It’s a time of renewal, a time for looking forward into a brand new year full of infinite possibilities. Except…now that I’m a mother, January has instead become the month when I try… Continue reading Mom Talk: A New Year with New Stuff