Big Dot of Happiness is energizing employees by entering the 2011-2012 Motivation to Move hosted by the Mayo Clinic Health System – Red Cedar. Each employee received a pedometer and access to the Walker Tracker Web site, as well as inclusion in competitions and challenges. “Big Dotters work hard and play hard, so a little… Continue reading Big Dotters Participate in Motivation to Move Program
Category: Meet Big Dot
Halloween is Just the Beginning –
National Knock Knock Joke Day is celebrated every October 31st – and often outdone by the more popular Halloween holiday. Today, Big Dot has decided to honor both, giving true knock knock joke aficionados their time in the spotlight. To celebrate two favorite party themes, the Big Dotters have chosen a favorite knock knock joke… Continue reading Halloween is Just the Beginning –
The Coopster vs. Bugster Challenge
At Big Dot of Happiness we never have a shortage of fun and wacky happenings to keep us busy. What’s our latest adventure? Seeing how many Big Dotters we can cram into a tiny car. Of course, this wouldn’t be a true Big Dot event if we didn’t somehow make a competition out of it!… Continue reading The Coopster vs. Bugster Challenge
Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Hi! My name is Jill and I am proud to be an Expert Expert at Big Dot of Happiness! We have six core company values. My favorite is Value 2: Be Passionate & Love What You Do! Each day, as I’m talking to customers, I have the unique opportunity to hear and see the passion… Continue reading Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Hi! My name is Jill and I am proud to be an Expert Expert at Big Dot of Happiness! We have six core company values. My favorite is Value 2: Be Passionate & Love What You Do! Each day, as I’m talking to customers, I have the unique opportunity to hear and see the passion… Continue reading Big Dot Of Happiness Value #2 – Be Passionate & Love What You Do!
Customer Service The Big Dot Way!
Customer service can be a tricky business. After all, what was the reason you last contacted a store’s customer service department? It was probably not to gush about how much you loved everything you purchased, but rather, to let them know of something that didn’t satisfy you for one reason or another. There’s nothing wrong… Continue reading Customer Service The Big Dot Way!
Drum Roll Please…Big Dot of Happiness Announces Facebook Contest Winners
Nothing pleases us more at Big Dot of Happiness than party planning! We’ve built our days around it!! Our shelves are full of big baby balloons, space alien napkins and ladybug shaped dinner plates. Our normal conversations consist of talk about centerpieces, themed invitations and party banners. Creating remarkable events is our passion, and the… Continue reading Drum Roll Please…Big Dot of Happiness Announces Facebook Contest Winners
Storytelling Time! Win a $100 Shopping Spree!
The New Kid at Big Dot!
Cute new headset – check! Products and procedures to memorize – check! New view on customer service – check! While journaling my first month of employment at Big Dot of Happiness, one thing is for certain – Big Dot Expert Expert customer service is unprecedented. Everyone has called a customer service representative for something from… Continue reading The New Kid at Big Dot!
Doing It the Big Dot Way
Before I started working with the “Customer Service Expert, Experts” at Big Dot of Happiness, I thought I knew what good customer service was: attentive staff whose timely responses to concerns resulted in action like refunds or exchanges for similar products. And when contacting the refrigerator repair person or the cell phone company or even… Continue reading Doing It the Big Dot Way