Tag Archives: Big Dot Culture

Jan 26

The New Kid at Big Dot!

Cute new headset – check!  Products and procedures to memorize – check!  New view on customer service – check!  While journaling my first month of employment at Big Dot of Happiness, one thing is for certain – Big Dot Expert … Continue reading →

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Jan 19

Doing It the Big Dot Way

Before I started working with the “Customer Service Expert, Experts” at Big Dot of Happiness, I thought I knew what good customer service was: attentive staff whose timely responses to concerns resulted in action like refunds or exchanges for similar … Continue reading →

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Jan 12

Why Work at Big Dot of Happiness?

Someone asked me why I work at Big Dot of Happiness.  Why Big Dot?!? Hmmm. I could list off practical stuff, I suppose. Tell you we offer phenomenal, fun customer service the likes of which you’ll rarely, if ever, experience … Continue reading →

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